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VET

VET policies and procedures

The QCAA has developed 12 standardised management documents for use by school registered training organisations (RTOs). They can be used to provide evidence supporting the RTO’s capacity to ensure compliance at all times. The standardised documents cover mandatory requirements of the Standards for Registered Training Organisations (RTOs) 2015 (Cth).

Each policy and procedure follows a consistent format with succinct statements and checklists. By completing the approval statement on the cover page of each document, the principal endorses the policy as RTO practice, and delegates officers responsible for implementation and monitoring. Assigned policies and procedures become duty statements for officers. The RTO manager uses the individualised checklists to systematically monitor, evaluate and review the policies and procedures to ensure practice is consistent with the RTO’s quality management system.

Standardised policies and procedures

Download all (ZIP, 3.0 MB)

Using the policies and procedures

The documents should be used by all delegated RTO officers identified in the approval statement on the cover page of each policy and procedure.

These documents are provided by the QCAA for use in Queensland school RTOs. Other people or organisations wanting to use QCAA materials must obtain permission as stated in the QCAA’s copyright notice.

All officers delegated to implement any part must:

  • use the most current approved version
  • ensure familiarity with the contents
  • follow the relevant procedure checklist
  • report any non-compliances to the RTO manager.

Revised Standards for RTOs

The below standardised policies and procedures have been updated by the QCAA and are designed to support and assist Queensland school RTOs transition from the current Standards for RTOs (2015) to the revised Standards.

The revised standards come into effect on 1 July 2025.

Updated documents will be added as they are finalised.

VET RTO Management video

Last updated:
22 April 2025

Creative Commons Attribution 4.0 International (CC BY 4.0)

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