To facilitate account transition when changing organisations, a number of steps are required to be completed to ensure you appropriately revoke access to your previous organisation and gain access to your new organisation.
NOTE: Access to applications within the QCAA Portal will be unavailable should you not be attached to a school (nil roles assigned). Contact Client Services.
Step 1 – Update your email address (where applicable)
- Log in to the QCAA Portal.
- Select the My Details application tile.
- Click the expand + icon on the Personal details section.
- Click Edit.
- Update your Login email.
- Click Save to complete the action.
Step 2 – Request Access to your new organisation
Contact a school QCAA Portal Access Management Organisation Administrator to assign relevant Portal access.
Step 3 – Remove access to your previous organisation
- Log into the QCAA Portal.
- Select the My Details application.
- Select My roles.
- Click No longer associated with this organisation against relevant organisation.
- Click Remove all current access to confirm and complete the action.
- Last updated:
- 1 April 2025
